RCU’s Phillip Jones explains role of culture, community and conservation in shaping Saudi Arabia’s tourism future

Phillip Jones, Chief Tourism Officer at the Royal Commission for AlUla
 

Culture, community and conservation playing a key role in rise of Saudi tourism

Few destinations have transformed their global image as swiftly—or as intentionally—as AlUla. Once a remote outpost known mostly to archaeologists and adventure travellers, it now stands as one of Saudi Arabia’s most compelling demonstrations of Vision 2030 in action.

In an interview with Gulf Business, Phillip Jones, chief tourism officer at the Royal Commission for AlUla (RCU), explains how the destination is shaping the Kingdom’s tourism momentum through a model rooted in conservation, community uplift and cultural authenticity.

A model for purposeful tourism

Saudi Arabia is leading the world in tourism spending growth, and AlUla is often cited as a benchmark for the Kingdom’s “purposeful tourism” strategy. Jones says the destination’s long-term development philosophy—prioritising value over volume—has been central to its success.

“AlUla has become one of the most visible expressions of Vision 2030,” he says. “Every decision—whether infrastructure, partnerships or visitor experience design—is guided by purposeful tourism. Our aim is to enrich the traveller while protecting what makes AlUla unique. Growth and guardianship can go hand in hand.”

 

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Authenticity as a guiding principle

According to Jones, authenticity is not a slogan but a foundation for how AlUla is being built.

“True luxury here isn’t imported—it’s embedded,” he says. “It’s in the stillness of the desert, in architecture inspired by ancient traditions, and in the warmth of the local community.”

As global travellers increasingly seek meaning and emotional resonance over material indulgence, AlUla’s blend of heritage, landscape and local culture has become its competitive edge.

Putting communities at the centre

Community empowerment remains a core pillar of AlUla’s strategy. More than half of the tourism workforce is now drawn from the local population, supported by training initiatives across hospitality, guiding, archaeology, conservation and creative industries.

Jones points to the rise of local businesses—from tour operators and artisan groups to farmers’ markets—as proof that tourism is creating sustainable livelihoods.

“We measure success not just in visitor numbers, but in how tourism restores pride, revives traditions and creates lasting prosperity,” he says.

Heritage first: Lessons for global destinations

AlUla’s “heritage-first” approach has become a reference point for destinations grappling with overtourism. Visitation caps, extensive archaeological investment, and carefully curated guest experiences ensure that preservation remains paramount.

“We see heritage as a living force, not something frozen in time,” Jones explains. The “Living Museum” model allows visitors to walk through ancient civilisations, engage with local storytellers and connect directly with millennia of human history.

 

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His message for other destinations: “Protect what makes you distinctive, and travellers will value you for it.”

The next five years: Depth, innovation and sustainability

With Saudi Arabia ranked among the top global performers in tourist arrival gains, Jones says AlUla’s next chapter will shift from awareness to deeper visitor connection.

Upcoming developments include new arts and cultural venues, boutique desert resorts, and technology-enhanced heritage experiences. Sustainability remains a central focus, with ambitions for carbon-neutral operations by 2035 and ongoing investments in rewilding and regenerative agriculture.

“Innovation for us isn’t about scale—it’s about significance,” he says.

A cultural crossroads for the world

AlUla positions itself not just as a destination but as a global cultural exchange platform. Jones says this dual identity resonates with both Saudi and international audiences.

For visitors from abroad, AlUla offers “a rare chance to experience shared human heritage in an extraordinary natural setting.” For Saudis, it serves as both a national treasure and a symbol of the Kingdom’s creative future.

Partnerships with AFALULA, UNESCO, the Smithsonian and global cultural institutions — along with exhibitions such as Thikra in Paris and London — have helped extend AlUla’s narrative to audiences worldwide.

 

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Appealing to the purpose-driven traveller

As travellers gravitate toward meaningful, culturally grounded experiences, AlUla’s marketing has evolved from traditional promotion to collaborative storytelling.

“Purpose isn’t a campaign—it’s how we operate,” Jones says. “Every collaboration, from a global exhibition to a performance, becomes a bridge of understanding. We see marketing as connection, not promotion.”

Through culture, creativity and conservation, AlUla aims to inspire journeys rooted in curiosity, respect and purpose—offering a blueprint for destinations seeking to balance growth with meaning.

 Source: Gulf Business

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